Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Current Opportunities

Administrative Assistant, Member Relations

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

GGC is actively searching for an Administrative Assistant to join our Member Relations Team
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
Reporting to the Director, Member Relations, this position will provide administrative support to the Member Relations department. If you have exceptional customer service skills, love providing support to various team members and have an interest in engaging with members, the acquisition of new members and supporting member risk initiatives, this could be the role for you! 

The Administrative Assistant, Member Relations will:  

  • Provide direct support to the Director, Member Relations by scheduling meetings, recording minutes and following up on action items assigned to Director and direct reports.
  • Take initiative to complete, action items assigned to Director, where possible.
  • Prepare draft responses to letters/e-mails on behalf of Director.
  • Collate and compile information for projects and meetings as required.
  • Support the administrative needs of the Member Relations team.
  • Coordinate and support creation of Member Relations monthly meetings agendas and materials; take minutes and identifies action items.
  • Support membership processes and respond to member inquiries during peak volume periods.
  • Gather content, copy-editing and other required documents to format for newsletter submissions.
  • Create PowerPoint presentations as required.
  • Maintain electronic filing systems and SharePoint sites and support the implementation of new technology and systems.
  • Support budget processes by coding expenses in preparation for approval.
  • Support recruitment, onboarding and coordination of national volunteers and committees that work with the Member Relations department.
  • Prepare welcome/information packages to support onboarding new team members and consultants and schedule required meetings.
  • Manage the national administration of member issues or performance management including filing documentation of issues, drafting and sending letters and other tasks as required.
  • In collaboration with the Web Coordinator, oversee maintenance and webpage updates related to the Member Relations department to ensure content is current.
  • Ensure accurate team listings in IMIS database, global directory and Office 365.
  • Support collection of member and volunteer testimonials for communications and promotions.
  • Foster and maintain internal client relations with staff and volunteers with positive communications between provincial contacts and national office; responding to provincial staff, councils and parent inquiries as needed and ensuring Member Relations content and information is accessible.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You should apply if you have:

  • Experience in and talent for administrative activities with working knowledge of MS Office suite, Office 365 and quick to learn new software.
  • Outstanding initiative and passion for efficient operations while juggling a variety of tasks for various team goals.
  • Collaboration skills with a knack for communicating clearly and diplomatically with staff and volunteers.
  • A passion for getting things on track – organizing systems, overseeing processes and making things easy for team members.
  • A proven track record of being a positive, organized and energetic team member.

Assets

  • Knowledge of/experience with Guiding; experience working with volunteers
  • Experience working within the non-profit or charitable sector.
  • French language skills/fluency
  • Passion for issues relating to girls and young women

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Office 365 Administrator

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Office 365 Administrator
*Remote work arrangement temporarily due to COVID-19.

The Office 365 Administrator will be the Office 365 application specialist and champion and responsible for: 

  • Office 365 policy compliance and configuration; security and mitigation of risks; and report and alert monitoring and response.
  • Advising on appropriate Office 365 tool selection, configuration and usage.
  • Assisting with Microsoft Active Directory user and computer management, group policy.
  • User administration, identity, access management and Office 365 License administration.
  • PowerShell scripting for Office 365 and Active Directory.
  • Azure AD and hybrid device management and configuration.
  • Training IT team in essential Office 365/AD administration tasks
  • Providing Office 365 support and troubleshooting, with a focus on issues not able to be resolved by first level of support.
  • Overseeing and sharing the antispam and antimalware administration including, quarantine review and management, rule creation and management.
  • Researching and recommending tools or solutions to problems and special projects as assigned.
  • Assisting in the support and maintenance of Azure and other cloud IaaS, PaaS, SaaS when required.
  • Keeping current with Office 365 new features and developments. Maintaining qualifications and continuous learning relevant to your role.
  • Assisting in the creation of user guides, guidelines and training material.
  • Working on specific IT projects as directed by IT Manager; working on projects/tasks that my require interaction with staff and volunteers.
  • Working closely with/and support the Network Administrator, Digital Adoption and Training Specialist, IT Team Lead, Technical Support specialist and others from the IT team; providing coverage during absences.
  • Understand how to apply organizational policies regarding inclusivity to IT processes, communication and customer queries.

The ideal candidate will have:

  • Post-Secondary degree in IT or related discipline.
  • Microsoft Office 365 certifications e.g., MCSA: Office 365.
  • 2+ years of experience in an Office 365 IT Administrator role.
  • Computer software proficiency with MS Office Applications.
  • Strong analytical and problem-solving skills with superior attention to detail and accuracy.
  • Excellent Time management skills with the ability to prioritize and meet tight deadlines.
  • Excellent communication skills, both verbal and written.
  • You embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.

Assets:

  • Other IT certifications and experience.
  • Working experience with a Non-Profit organization.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member & Unit Support Coordinator(1-year contract)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Member & Unit Support Coordinator for a 1-year contract.
*Remote work arrangement temporarily due to COVID-19.

About this Opportunity

Reporting to the Team Lead, Member & Unit Support, you will lead the implementation of unit support procedures and provide regular member support utilizing evolving best practices. This role supports member service delivery and works in collaboration with staff and volunteers to create a seamless membership experience.

Roles and Responsibilities:

  • Lead the implementation of unit support procedures, including setting up and closing units, securing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, following established best practices.
  • In coordination with the Specialist, Member Services Projects, support the Unit Guider Renewal process, liaising with senior volunteers where required, and completing data entry.
  • In coordination with the Membership Screening Team and volunteers, support the efficient placement of new adult members (Unit Guiders) in units.
  • Respond to inquiries and provide solutions that support efficient organizational operations and ensure a positive customer service experience.
  • Provide ongoing unit support, including record keeping, form management, database maintenance, quality assurance and unit rosters.
  • Provide subject matter expertise on local membership opportunities and challenges, working very closely with volunteers in the delivery of local member and unit support.
  • Provide support to units in researching and contacting meeting space venues, as required.
  • Support membership procedures, being the point-person for nationally developed and locally executed processes.
  • Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications:

  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • The ability to work independently, and with a team across the country.
  • Experience in building strong relationships with volunteers.
  • Understands how to apply organizational policies regarding inclusivity to member processes, member communication and member support
  • Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking and attention to detail.
  • Experience working with a membership database (iMIS an asset).
  • Worked in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.

Assets:

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Program Inclusion Specialist

Girl Guides of Canada (GGC) empowers every girl to be everything she wants to be. Are you passionate about girls empowering girls to create a better world? Are you passionate about writing empowering programming that is inclusive and equitable for girls from diverse backgrounds? Are you a natural connector, able to collaborate authentically with partners serving racialized communities? Would you like the opportunity to create real impact in the way 76,000 girls in Canada experience belonging, equity and inclusivity at GGC? Then this is the opportunity for you! 

Girl Guides of Canada is seeking a Program Inclusion Specialist. 
*Remote work arrangement temporarily due to COVID-19.

About this Opportunity

Reporting to the National Program Manager, you will use your passion for both education and equity & inclusivity to improve GGC’s ability to create impact for all girls in Canada. You will be a key player on the program team, targeting your energy on the review and improvement of nationwide programming, as well as finding opportunities to fill gaps by designing and writing activities through community engagement and personal experience. You will be a natural at collaborating with diverse partners, specifically Indigenous and/or racialized partners, who want to provide programming on key issues related to diversity and inclusion. You are an excellent writer and editor who loves the challenge of balancing an organized approach to non-formal education that is ultimately delivered by volunteers, with a passion for creative and divergent thinking.

Roles and Responsibilities:

  • Review and edit current GGC programs at all levels to improve equity, inclusion and representation across the country
  • Write engaging program activities for girls 5-17, in partnership with community members, to connect with dates such as National Indigenous Peoples Day, PRIDE and Black History Month.
  • Identify and address gaps in GGC’s current program offering (from the perspective of girls) by writing comprehensive and representative activities in collaboration with relevant community partners and subject matter experts
  • Collaborate closely with GGC’s D&I department to support partnership stewardship when programming is required
  • Collaborate with staff on volunteer trainings, girl engagement initiatives and program media development to support the embodiment of GGC’s principles of inclusion and diversity
  • Conduct industry research to identify gaps and opportunities and make recommendations to inform the development of GGC program
  • Be part of a team that informs the development of program surveys, communications and analysis to determine and isolate diversity and inclusivity needs
  • Support the ongoing engagement of girl and adult members for feedback on how to improve program representation, inclusion and accessibility

Qualifications:

  • A deep understanding of issues relating to anti-racism and diversity, equity and inclusion, and an openness to supporting people and communities towards meaningful, positive change
  • Completion of a University degree in Education, Social Work, Social Justice, or a related field, or a combination of relevant education, training and experience
  • Proven experience with non-formal education, including the development of program activities for young people, preference given to intersectional gender-based programming
  • Experience working in a capacity where you supported or led D&I initiatives with at least 3 years working in a professional setting
  • Experience working with external partner organizations and/or communities
  • Excellent communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail 
  • Self-driven with ability to work both independently and as part of a national team 
  • Experience working with girls and young women with diverse lived experiences
  • Adaptable, flexible and diplomatic with a high degree of comfort with chang

Assets:

  • Additional professional development, volunteer experience, and expertise related to anti-racism work and diversity & inclusion
  • Experience working with a diverse population of community members and/or volunteers within the non-profit sector 
  • Fluency or familiarity with a second language spoken in Canada such as French, Arabic, Swahili, Spanish, Hindi or any of the 70+ languages spoken by First Nations, Metis or Inuit communities
  • Knowledge of/experience with Guiding

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Applications Support Analyst

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Applications Support Analyst
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
GGC is seeking an Applications Support Analyst, who will be reporting to the Senior IT Manager. This role will provide daily support and maintenance of the GGC Applications Systems and websites, assist Applications Systems Analysts in integrations with core Customer Relations Management (CRM), application analysis and code development. If you like the satisfaction of solving problems, know your way around desktop hardware, software applications, operating systems and network connectivity, you can maximize efficient use of computing resources and work well in a team-oriented environment, this could be the role for you!

Roles and Responsibilities: 

  • Assist Applications Systems Analysts with applications strategy, selection, and integration with other systems.
  • Utilize .NET web development tools and database management systems to create code and/or perform modifications.
  • Assist in planning, design, and implementation of appropriate code to support functionality requests from internal customers.
  • Trouble shoot, test and correct bugs for various web site applications.
  • Ensure all access functionality to web server data is secured, and where appropriate integrated into CRM.
  • Ensure performance of web site, and data transactions are acceptable and consistent.
  • Assist Web Developer to develop sites and meet stakeholder needs.
  • Create, test and implement web-based reports.
  • Monitor capacity, performance and security of web facing systems.
  • Create and maintain documentation for areas of responsibility or expertise. Document installation, maintenance, security and audit routines
  • Assist with customer service support on website accessibility and membership functionality for Help Desk support.
  • Assist with setup of new and test environments
  • Assist with testing
  • Provide coverage for Applications Systems Analyst, Database Administrator, and Web Developer when required.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.
  • Other projects and tasks as assigned by Manage

Qualifications: 

  • Completion of a Post-Secondary Degree/Diploma in Computer Science or a combination of relevant education, training, and work experience.
  • Experience with ASP.NET, C#, SQL, JavaScript, CSS, HTML, Visual Studio, SQL Server Management Studio, CMS (iMIS/Drupal/WordPress)
  • Experience configuring IIS
  • Advanced Excel skills preferred
  • Self-driven with ability to work both independently and as part of a national teaM

Assets

  • Experience working with a diverse population of community members and/or volunteers within the non-profit sector. 
  • Experience with the following: Web Services, API, Azure DevOps, Azure App Service, Hyper-V, PHP, MySQL, SSRS, Cyber Security, Server Configuration Management (SCM),Website Monitoring.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Association Management System Analyst

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Association Management System Analyst
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
GGC is seeking an Association Management System Analyst, who will be reporting to the Senior IT Manager. This role will work on projects involving our Association Management System (iMIS) and will assist in the administration and support of iMIS. As part of the team, you will ensure helpdesk tickets are addressed in a timely and efficient manner.

Are you familiar with and or have some working knowledge of iMIS or an Association Management System and want to learn more to become a GGC iMIS expert? Do you love working in a team environment and direct with our volunteers and members? If the answer is yes, this could be an internal growth opportunity for you.

If you have the passion for learning new process, analyzing management system needs input/output, coordinating projects, resolving challenges, working with people and have the drive to learn and develop your knowledge of GGC’s Association Management System, iMIS, we want to train you!

Roles and Responsibilities: 

  • Maintain and share knowledge of processes related to our association management system
  • Train and assist staff in Association Management System (iMIS) and related systems use.
  • Consult/advise National staff/database clerks (staff and volunteers) on new challenges and developments in our membership database administration.
  • Communicates/liaise with the wider IT team and possibly external consultants to ensure resolution of Association Management System issues.
  • Help to resolve helpdesks tickets
  • Help to maintain IT and project: calendar, Planner, Teams and SharePoint sites
  • Assist in coordinating project related tasks
  • Assist in determining and documenting business requirements
  • Assist in software, applications, systems and process testing and logging defects and issues
  • Creates and modifies authorized user IDs and security access within MZ and iMIS
  • Conduct password resets as per process
  • Disable accounts when users offboarded
  • Contributes ideas and knowledge as part of project teams identifying solutions to challenges
  • Contributes to and disseminates tips, bulletins and other iMIS-related or project related communications
  • Assists with creating and revising knowledgebase, learning hub, manuals
  • Assists with testing reports and queries as they are developed or modified
  • Respond to inquiries and requests from volunteers/Members relating to assigned initiatives
  • Participate in conference calls with staff, vendors and volunteers as relates to project work or Association Management System tasks.
  • Meet with various department to analyze their needs regarding assigned project work.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications: 

  • Related post-secondary education (Business Administration/Analyst, Project Management) or equivalent work experience.
  • Experience with Association Management Systems, similar software.
  • Proven experience with project coordination and/or providing assistance with projects
  • Self-driven with ability to work both independently and as part of a national team

Assets

  • Working knowledge and experience with iMIS.
  • Experience working with a diverse population of community members and/or volunteers within the non-profit sector.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Marketing Specialist

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Marketing Specialist
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
As part of the national Marketing and Communications team, the Marketing Specialist will report to the Senior Manager, Marketing & Communications and will work cross-functionally with internal teams and external agency partners. If you have a passion for developing marketing strategies and thrive on building engaging multi-channel campaigns with ambitious goals, while working with a team of highly driven and committed colleagues who are putting the girl at the center of everything they do, this is the opportunity for you.

Roles and Responsibilities: 

  • Provide planning support and lead production implementation and communication of marketing plans to support brand awareness, acquisition and loyalty.
  • Act as the main point of contact for all advertising production consisting of briefings, creative proofing, and approvals among various other day-to-day responsibilities.
  • Work closely with our Member Growth team to turn girl/parent insights into engaging marketing collateral and campaigns.
  • Support the development of marketing strategies and oversee the building and execution of aligned multi-channel marketing plans that drive member acquisition and retention, increases brand equity and drives engagement.
  • Evaluate the effectiveness of all brand activity to ensure delivery on budget, provide regular marketing performance reporting and full campaign analysis, and make on-going recommendations.
  • Leverage data to support decisions including segmentation, reporting, testing and optimization.
  • Partner with peers to ensure campaign strategies are on target for various audiences and geographies and will resonate across all appropriate channels.
  • Develop and support local marketing plans and experiential activations that address member acquisition, business priorities and drive engagement.
  • Provide direction and counsel on initiatives as required.
  • Apply organizational policies regarding diversity, equity and inclusivity to processes, communications and customer service.

You are the ideal candidate if you have: 

  • Post-secondary education Degree or Diploma in Marketing or related discipline.
  • 5+ years working experience in marketing.
  • Experience developing and implementing strategic marketing and advertising plans and tactics across different audiences.
  • Experience in campaign measurement, evaluation, SEO, analytics and consumer insights.
  • Ability to explain marketing strategy, tactics and best practices to internal clients and collaborate to achieve positive outcomes.
  • Adaptable, flexible and diplomatic with a degree of comfort to change in projects and priorities.
  • Adept at working collaboratively across a range of teams, including the ability to work with colleagues in remote offices.
  • Excellent time management skills and can work independently, managing multiple projects with different stakeholders.

Assets

  • Experience working in a non-profit or volunteer environment
  • French language skills/fluency (and any other language spoken in Canada)

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Accounting Manager

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Accounting Manager
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
Reporting to the Director, Finance, the Accounting Manager will play a key role in managing the operational accounting of a nation-wide shared services platform. As GGC moves into a new era of financial management across the country we are seeking candidates who will embrace the opportunity to continually evolve this new way of work. We are looking for talent who have at least five years of experience in a senior accounting role that involves leading a team, managing accounting operations, and experience with accounting specific to the non-profit sector. The office location for this position is Toronto, Ontario. Post COVID, this position may include occasional travel and weekend work for meetings.

Roles and Responsibilities: 

  • Manage and oversee the daily operations of GGC’s accounting team, including banking, A/P and A/R processes for multiple divisions in the organization
  • Advise operational divisions within the organization concerning best practices for the receipt of funds related to memberships, events and merchandise.
  • Oversee the monthly close processes within the scope of responsibility of the accounting manager including bank reconciliations, subledger to GL reconciliations, and purchase card reconciliations
  • Communicate with volunteers to ensure transactions are processed on a timely basis and questions are responded to
  • Play a key role in the preparation of materials and discussion of such materials with the external auditor.
  • Ensure process documentation and internal control framework remains applicable and up to date.
  • Manage the integrity and structure of accounting recognition related to online registration, charitable contributions, and merchandising.
  • Ensure policy compliance, accuracy and timeliness of journal entries, and cash flow management.
  • Manage compliance with tax filings, including monthly indirect tax fillings all business segments.
  • Assist the Director, Finance with the development of financial policies and procedures.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the ideal candidate if you have: 

  • Have a minimum of 5 years of relevant experience in a managerial capacity in a finance department.
  • Hold a professional accounting designation such as CPA.
  • Have a post-secondary degree in Accounting, Finance, or other relevant discipline.
  • Have strong knowledge of GAAP requirements specific to the not-for-profit sector.
  • Have experience in managing and motivating a diverse team of accounting staff of approximately 10 members to achieve optimum performance.
  • Have strong analytical and problem-solving skills with superior attention to detail and accuracy.
  • Have working knowledge on Sage.
  • Have demonstrated computer software proficiency with MS Office; Office 365, advanced Excel.
  • Have excellent time management skills with the ability to prioritize and meet tight deadlines.
  • Have excellent communication skills, both verbal and written.
  • Embody the attributes of our core DNA – welcoming, imaginative, courageous and enthusiastic.
  • Have working experience with a Non-Profit organization is an asset.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Research and Evaluation Specialist

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Research and Evaluation Specialist
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to showcasing its impact. Reporting to the Director of Member Experience and working closely with the Senior Manager of Program and Outdoor Experiences, the Specialist will evaluate the efficacy of the girl experience at Girl Guides and identify specific areas for improvement. This role also works closely with the Manager of Learning & Engagement to evaluate the adult volunteer experience using a variety of quantitative and qualitative research methods. We have robust measures already in place for the program evaluation and excellent opportunities to collaborate with program and training experts to evaluate the girl and volunteer offering. This role works closely with people throughout the organization including volunteers and staff across the country, the executive office and provincial or board committees to present findings and analyses. If you have experience evaluating programs, researching and analyzing data to execute on knowledge mobilization, and if you are passionate about youth and girl empowerment, then this role might be for you!

Roles and Responsibilities: 

  • Conduct research and evaluation projects using qualitative and quantitative research methods; develop and implement data collection instruments; track and analyze metrics to determine the progress and impacts of projects.
  • Work with staff teams to implement the program evaluation and design and evaluate the continuous quality assurance strategy.
  • Liaise with Member Experience staff from Learning & Engagement, Programs, Outdoor Experiences, and Events to ensure activities are informed by research and best practices.
  • Contribute to the development & implementation of research and evaluation tools and processes.
  • Apply a diversity, equity and inclusion lens in all projects, with additional consideration to how to effectively engage youth voice.
  • Conduct literature reviews related to education research, youth engagement, and positive youth development to inform member experience and program development.
  • Analyze and interpret results of studies, provide recommendations, and prepare research briefs, reports and presentations on behalf of the organization.
  • Partner with staff, volunteers and consultants to formulate research objectives and consult on research methodology; collaborate with other departments on research projects; develop staff capacity to conduct research and evaluation.
  • Establish and maintain data management systems and procedures, respond to requests for data from other departments.
  • Liaise with external consultants and academic community, contribute to scholarly literature and attend conferences to establish GGC as a thought leader in youth engagement and gender issues, when applicable.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.
  • Develop specialized research procedures to advance research and evaluation techniques for children and youth.
  • Collaborate with other teams to inform the procurement of funding for organizational needs.
  • Assist Member Experience team with administrative and logistical tasks; contribute to department initiatives as required.

You are the ideal candidate if you have: 

  • Post-secondary education in psychology, sociology, research methods or equivalent work experience
  • Minimum 3 years’ experience in working on research and evaluation projects
  • Demonstrated experience in applying an anti-racist lens to evaluation and research project design
  • Excellent verbal communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail
  • Excellent organization skills and demonstrated ability to manage multiple tasks or projects
  • Demonstrated experience working under pressure and tight deadlines
  • Able to solve problems and flag issues concisely and constructively
  • Self-driven with ability to work both independently and as part of a team
  • Highly self-motivated, energetic, with a fast-paced, working style
  • Proficiency with Excel, MS Outlook, PowerPoint and Word

Assets

  • Experience in human centered design
  • Experience with quantitative analysis
  • Knowledge of/experience with Guiding
  • Experience working with a diverse population of volunteers within the non-profit sector
  • French language skills/fluency (and any other language spoken in Canada)

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

This position will remain open until filled. Interviews will be conducted on a rolling basis.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Outdoor Experiences Coordinator

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a dynamic, organized Outdoor Experiences Coordinator

About This Opportunity
Do you love everything outdoors experience? Do you want to provide more inclusive outdoor opportunities to girls across Canada? This role supports the execution of the Outdoor Experiences (OE) program including working with volunteers, families and vendors, and focusing on continuous improvement of amazing experiences. This role will begin by exclusively focusing and learning from the ON Council program, though scope may grow to working with other Provincial Councils as well, depending on Team Lead’s guidance.

Roles and Responsibilities: 

  • Provide support, information and direction for volunteers and parents/guardians to secure and nbsupport OE registrations.
  • Create and/or modify OE webpages and documents, including GuidePost messaging, email templates, reports, and tracking sheets as directed.
  • Prepare and compile pre-arrival handbooks, rooming list and kitchen/medical forms or waivers as needed and share them with primary registrants for OE planned programs.
  • Provide data to and support Engagement Volunteer through Responsible Guider selection process for OE planned programs.
  • Track budgets for OE planned programs expenses.
  • Provide role and expectation details to each Responsible Guider.
  • Work with OE Team Lead to support initial connection, then liaise with facilities for OE planned weekends, providing data and forms/waivers when required.
  • Seasonal creation of ePly registration forms and reports.
  • Process all OE registrations, including Outdoor Experience Financial Assistance (OEFA), performing maintenance and following up with primary registrants as needed.
  • As the front-line face of the organization to volunteers and parents/guardians, ensure that a positive customer service relationship is always maintained.
  • Prepare SG SurveyMonkey Apply submissions for planned program weekends.
  • Prepare, send and monitor OE feedback surveys.
  • Work collaboratively with OE staff team and the greater Member Experience team, seeking and providing support during peak times, vacations, or illness.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the ideal candidate if you have: 

  • Related post-secondary education (business administration or accounting courses preferred) or equivalent work experience.
  • 2-3 years experience working in office administration with some experience in the areas of expense tracking, data management and analysis, and/or project management.
  • Intermediate to advanced skills using Microsoft Word, Excel, and Outlook.
  • Analytical, logical and process oriented with financial aptitude.
  • Excellent problem-solving skills and attention to detail/accuracy and strong time management and organizational skills.
  • Communication skills (verbal, written, active listener) and flexible, adaptable in a changing, fast-paced environment.
  • A solution-oriented team player with a focus on customer service.
  • Trustworthy with confidential information.

Assets

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • Love for and experience in the camp world!
  • Previous experience with database software (ePly, iMIS) preferred.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Specialist - Campaigns

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Specialist.
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing organization potential to grow. Reporting to the Manager, Member Growth this role supports membership growth initiatives and campaigns at the national level. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

Roles and Responsibilities: 

  • Provide project management support in planning and executing national acquisition and win-back campaigns.
  • Support the development and roll out of national growth initiatives such as the Brand Ambassador Program, Try Guiding, etc., and other programs that will contribute to the establishment of GGC’s acquisition infrastructure.
  • Provide data-driven insights in planning, implementing, and tracking acquisition and win-back activities including the preparation of campaign reports.
  • Assist in the development of acquisition tool kits, marketing collateral and other resources for National and Provincial Councils based on insights gathered through local volunteers and external research
  • Contribute to the development of additional tools and resources that will support grassroots-based recruitment
  • Collaborate with the Marketing and Communications Department, Member Experience Team, Operation Team Lead and Senior Volunteers in identifying key market opportunities for member acquisition
  • Support the development and execution of acquisition projects such as lead generation and cultivation activities, including pilot projects that could lead towards recruitment of new members.
  • Contribute to forming a community of best practice among National and Provincial Councils to generate a robust body of information and knowledge on successful approaches to membership acquisition and growth
  • Support the design and execute a re-engagement strategy for lapsed members
  • Support the development of external partnerships to leverage resources for growth.
  • Lead the development of tools and resources in support of local community outreach with external organizations to promote GGC and recruit new girl and adult members
  • Work with the Member Relations team to further plan, develop and execute the Member Acquisition Strategy
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Apply organizational policies regarding inclusivity.

You are the ideal candidate if you have: 

  • Related degree (Marketing, Recruitment, Volunteer Management, Sales/Business).
  • 3+ years’ experience in growth, recruitment or sales portfolios.
  • Demonstrated success in executing successful growth, recruitment and sales initiatives.
  • Strong relationship builder able to work in a highly collaborative environment.
  • Outstanding organizational and coordination skills and ability to work interpedently.
  • Optimistic attitude, positive approach, superb networker, and motivational leader.
  • Excellent communication skills, both written and verbal.

Assets

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.
  • French language skills/fluency (and any other language spoken in Canada) an asset.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Specialist - Provincial Support

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Specialist
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing organization potential to grow. Reporting to the Team Lead, Member Growth this role supports membership growth in the Atlantic provinces, Quebec and parts of western Canada (Manitoba and Saskatchewan) through the planning, execution and evaluation of activities to recruit members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

Roles and Responsibilities: 

  • Lead the development and execution of regional growth initiatives in support of provincial growth plans.
  • Support monthly tracking of targets and provide regular updates on the progress of the regional growth activities and its impact on provincial growth plans.
  • Coordinate with Senior Volunteers, Operational Team Lead and other field support staff to determine and prioritize areas where there are regional opportunities for membership growth and undertake growth initiatives.
  • Support the execution of national growth initiatives that involve piloting at the regional, provincial or local level.
  • Support regional and/or local community outreach with external organizations to promote GGC and recruit new girl and adult members
  • Support the development of external partnerships, locally and nationally, to leverage resources for growth.
  • Support the development and execution of regional marketing and advertising plans for Provincial Councils (which includes advertisements and other promotional opportunities) and ensure that the local needs are met and are aligned with the provincial growth plan.
  • Support the development and foster any vendor relationships and administer contracts for marketing, advertising or PR initiatives as required.
  • Collaborate with Field support staff to manage waitlist and support acquisition-related aspects of membership and unit readiness.
  • Provide data-driven insights in planning, implementing and tracking acquisition activities at the regional level.
  • Monitor best practices for girl and adult acquisition and design innovative activities for GGC to test out
  • Work with the Member Relations team to further plan, develop and execute the Member Acquisition Strategy
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Apply organizational policies regarding inclusivity

You are the ideal candidate if you have: 

  • Related degree (Marketing, Recruitment, Volunteer Management, Sales/Business).
  • 3+ years’ experience in growth, recruitment or sales portfolios.
  • Demonstrated success in executing successful growth, recruitment and sales initiatives.
  • Strong relationship builder able to work in a highly collaborative environment.
  • Outstanding organizational and coordination skills and ability to work interpedently.
  • Optimistic attitude, positive approach, superb networker, and motivational leader.
  • Excellent communication skills, both written and verbal.

Assets

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.
  • French language skills/fluency (and any other language spoken in Canada) an asset.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Coordinator – Alberta Council

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Coordinator
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing organization potential to grow. Reporting to the Team Lead, Member Growth this role supports membership growth in Alberta and through the planning and execution of activities to recruit members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

Roles and Responsibilities: 

  • Collaborate with the Member Growth team to operationalize the annual growth plan for the Alberta Council with targets and activities and provide periodic reporting on its progress.
  • With strategic support from the Member Growth Team, coordinate with Senior Volunteers, Operational Team Lead and other field support staff to determine and prioritize areas where there are opportunities for membership growth and undertake growth initiatives in these areas.
  • Collaborate with the Marketing and Communications Department, Member Growth Team, Operation Team Lead and Senior Volunteers, support the development and execution of annual marketing and advertising plans for the Alberta Council (which includes advertisements and other promotional opportunities) and ensure that the local needs are met and are aligned with the annual growth plan.
  • Support the development and foster any vendor relationships and administer contracts for marketing, advertising or PR initiatives as required.
  • Collaborate with Field support staff to manage waitlist and support acquisition-related aspects of membership and unit readiness.
  • Collect and analyze information related to the challenges and opportunities for growing Guiding in Alberta (demographics, socio-economic, other youth programming, volunteerism stats, organizational membership data, etc.).
  • Support the execution of local pilot projects for growth, as identified by the Member Growth Department and provide documentation of these local pilot projects.
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the ideal candidate if you have: 

  • Related post-secondary education or relevant work experience
  • Experience working in recruitment, promotions, marketing or sales-related activities
  • Demonstrated ability to plan interesting and inviting information events and girl programming.
  • Outstanding organizational and coordination abilities.
  • Ability to work independently, and with a team.
  • Excellent communication (written and verbal), interpersonal and relationship building skills.

Assets

  • Experience in Membership-based organizations, Associations or Non–profit organizations an asset.
  • Experience working with volunteers an asset.
  • Knowledge of Girl Guides of Canada an asset.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member Growth Coordinator 

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member Growth Coordinator.
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
This is an exciting opportunity to join a leading girl-driven organization in a role that is critical to unleashing organization potential to grow. Reporting to the Manager, Member Growth this role supports membership growth through the planning and execution of member recruitment activities, with a focus on adult members. Most importantly, it contributes to a team that helps girls and women across the country join an exciting movement that allows a girl to be everything she wants to be. The position will also support volunteers in all acquisition projects, pilot programs and local community outreach plans.

Roles and Responsibilities: 

  • Contribute to the development and execution of a national adult recruitment plan with targets and activities and provide periodic reporting on its progress.
  • Support testing of adult acquisition pilot projects and national roll out.
  • Collect and analyze information on national volunteer programs and how GGC can leverage these programs to support adult recruitment efforts.
  • Collaborate with Program Delivery, Membership Screening Marketing and Communications Department, Operation Team Lead and Senior Volunteers, to identify opportunities for adult recruitment.
  • Support national acquisition and win-back campaigns by coordinating the execution of media and marketing plans
  • Support the development and foster vendor relationships and administer contracts for marketing, advertising or PR initiatives as required.
  • Assist in the development of acquisition tool kits, marketing collateral and other resources that supports adult recruitment
  • Assist the development of tools and resources in support of local community outreach with external organizations to promote GGC and recruit adult members
  • Support onboarding of volunteers for community outreach and recruitment activities as well as the development of strategic partnerships, as needed.
  • Support the development of external partnerships to leverage resources for adult recruitment.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the ideal candidate if you have: 

  • Related post-secondary education or relevant work experience.
  • Experience working in promotions or sales-related activities or volunteer management
  • Demonstrated ability to plan interesting and inviting information events and girl programming.
  • Outstanding organizational and coordination abilities.
  • Ability to work independently, and with a team.
  • Excellent communication (written and verbal) interpersonal skills.

Assets

  • Experience in Membership-based organization or Associations an asset
  • Knowledge of Girl Guides of Canada an asset

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Program Coordinator

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Program Coordinator
*Remote work arrangement temporarily due to COVID-19.

About This Opportunity
Are you passionate about girls empowering girls to create a better world? Are you passionate about curating and coordinating programming that is inclusive, relevant and FUN?! Are you able to collaborate authentically with girls, members and partners? Do you have strong digital literacy skills to support program coordination online? Are you interested in amplifying the fun and impact of GGCs national programming content? Then this is the opportunity for you!

Girl Guides of Canada is seeking a Program Coordinator who will help improve GGC’s current program by supporting the Program Team with the curation and editing of existing program content and providing online support to meet member needs.

Reporting to the Senior Manager of Programming and Outdoor Experiences, you will support the continued development and updating of our online activities database. Your strong writing skills and technical comfort combine as you interact with GGC’s digital program platform to support adults and youth nationwide. You will be our go-to for coordinating with youth members, including the National Youth Council and Youth Forums, and oversee execution of National Scholarships and Awards for youth members.

The successful candidate will engage with members and partners to ensure that their work captures contemporary and fun Girl Guide experiences. This person is organized, detail-focused and possesses a keen interest in being a catalyst for girls empowering girls!

You are the ideal candidate if you have: 

  • Completion of a post-secondary education in Education, Social Work, Social Justice,OR a related field, or a combination of relevant education, training and experience.
  • Proven experience with non-formal education, including the development of program activities for young people, with preference given to intersectional gender-based programming.
  • Experience working with girls and young women with diverse lived experiences.
  • Experience working with digital asset management tools, demonstrating a willingness to learn.
  • Experience in a capacity where you supported program or event coordination with at least 2 years working in a professional setting.
  • Experience working with external partner organizations and/or communities.
  • Excellent communication skills combined with strong listening and interpersonal skills, resourcefulness, critical thinking and attention to detail. 
  • Self-driven with ability to work both independently and as part of a national team. 
  • Adaptable, flexible and diplomatic with a high degree of comfort with change. 
  • A deep understanding of issues relating to anti-racism and diversity, equity and inclusion, and an openness to supporting people and communities towards meaningful, positive change.
  • Ability to apply organizational policies regarding inclusivity to content, member communication and customer service.

Assets

  • Knowledge of/experience with Guiding. 
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • Fluency or familiarity with a second language.

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member & Unit Support Coordinator (1 Year Contract)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member & Unit Support Coordinator (1 Year Contract).

About This Opportunity
Reporting to the Team Lead, Member & Unit Support, you will lead the implementation of unit support procedures and provide regular member support utilizing evolving best practices. This role supports member service delivery and works in collaboration with staff and volunteers to create a seamless membership experience.

Roles and Responsibilities: 

  • Lead the implementation of unit support procedures, including setting up and closing units, securing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, following established best practices.
  • In coordination with the Specialist, Member Services Projects, support the Unit Guider Renewal process, liaising with senior volunteers where required, and completing data entry.
  • In coordination with the Membership Screening Team and volunteers, support the efficient placement of new adult members (Unit Guiders) in units.
  • Respond to inquiries and provide solutions that support efficient organizational operations and ensure a positive customer service experience.
  • Provide ongoing unit support, including record keeping, form management, database maintenance, quality assurance and unit rosters.
  • Provide subject matter expertise on local membership opportunities and challenges, working very closely with volunteers in the delivery of local member and unit support.
  • Provide support to units in researching and contacting meeting space venues, as required.
  • Support membership procedures, being the point-person for nationally developed and locally executed processes.
  • Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications: 

  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • The ability to work independently, and with a team across the country.
  • Experience in building strong relationships with volunteers.
  • Understands how to apply organizational policies regarding inclusivity to member processes, member communication and member support
  • Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking and attention to detail.
  • Experience working with a membership database (iMIS an asset).
  • Worked in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.

Assets

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member & Unit Support Coordinator (Permanent)

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member & Unit Support Coordinator

About This Opportunity
Reporting to the Team Lead, Member & Unit Support, you will lead the implementation of unit support procedures and provide regular member support utilizing evolving best practices. This role supports member service delivery and works in collaboration with staff and volunteers to create a seamless membership experience.

Roles and Responsibilities: 

  • Lead the implementation of unit support procedures, including setting up and closing units, securing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, following established best practices.
  • In coordination with the Specialist, Member Services Projects, support the Unit Guider Renewal process, liaising with senior volunteers where required, and completing data entry.
  • In coordination with the Membership Screening Team and volunteers, support the efficient placement of new adult members (Unit Guiders) in units.
  • Respond to inquiries and provide solutions that support efficient organizational operations and ensure a positive customer service experience.
  • Provide ongoing unit support, including record keeping, form management, database maintenance, quality assurance and unit rosters.
  • Provide subject matter expertise on local membership opportunities and challenges, working very closely with volunteers in the delivery of local member and unit support.
  • Provide support to units in researching and contacting meeting space venues, as required.
  • Support membership procedures, being the point-person for nationally developed and locally executed processes.
  • Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications: 

  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • The ability to work independently, and with a team across the country.
  • Experience in building strong relationships with volunteers.
  • Understands how to apply organizational policies regarding inclusivity to member processes, member communication and member support
  • Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking and attention to detail.
  • Experience working with a membership database (iMIS an asset).
  • Worked in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.

Assets

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Member & Unit Support Coordinator: Waitlist

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Member & Unit Support Coordinator: Waitlist

About This Opportunity
Reporting to the Manager, Member & Unit Support, you will work closely with staff and senior volunteers in supporting girl registration waitlists. This includes refining or creating waitlist support processes, regular waitlist status monitoring and reporting, and making recommendations for reducing waitlist numbers. This role supports member service delivery and works in collaboration with staff and volunteers to create a seamless membership experience.

Roles and Responsibilities: 

  • Lead the implementation of unit support procedures, including setting up and closing units, securing unit space, ensuring unit readiness, and establishing and monitoring unit capacity, following established best practices.
  • In coordination with the Specialist, Member Services Projects, support the Unit Guider Renewal process, liaising with senior volunteers where required, and completing data entry.
  • In coordination with the Membership Screening Team and volunteers, support the efficient placement of new adult members (Unit Guiders) in units.
  • Respond to inquiries and provide solutions that support efficient organizational operations and ensure a positive customer service experience.
  • Provide ongoing unit support, including record keeping, form management, database maintenance, quality assurance and unit rosters.
  • Support membership procedures, being the point-person for nationally developed and locally executed processes.
  • Maintain a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

Qualifications: 

  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • The ability to work independently, and with a team across the country.
  • Excellent at identifying problems and being proactive with building solutions.
  • Experience in building strong relationships with volunteers.
  • Understands how to apply organizational policies regarding inclusivity to member processes, member communication and member support
  • Excellent verbal and written communication skills combined with strong interpersonal skills, resourcefulness, critical thinking and attention to detail.
  • Experience working with a membership database (iMIS an asset).
  • Worked in the not-for-profit sector, additional asset if in a youth-serving organization or an organization focused on gender equality.

Assets

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.

Unit Space Coordinator.

Girl Guides of Canada–Guides du Canada (GGC-GduC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of A better world, by girls.

Girl Guides of Canada is seeking a Unit Space Coordinator.

About This Opportunity
When meeting in person, it is essential for units to have a safe, desirable location to gather. The Unit Space Coordinator will provide specialized support to unit space. In this role you will contribute to positive girl experience by working to ensure units are supported with locating and securing suitable space for unit meetings. You will report to the Member and Unit Support Team Lead and work alongside key internal stakeholders across the organization which will require flexibility to work shifts to accommodate business hours for different time zones across Canada.

Roles and Responsibilities: 

  • Working with various external partners (i.e. school boards, community centres, local businesses) to research and submit permit applications to secure unit space (indoor and/or outdoor).
  • In collaboration with key internal stakeholders, lead and support the implementation of unit space procedures, following established best practices.
  • Researching appropriate unit space options and booking unit space for new or moved units.
  • Working alongside Unit Guiders and senior volunteers to determine unit space needs, as well as actively monitoring and supporting these needs.
  • Daily administration related to unit space including cancellations, communicating updates to unit Guiders, permit application timing awareness and member customer service support.
  • Researching corporate partners and creating materials to promote space partnerships
  • Review, maintain, and make recommendations for improvements to the unit space support processes, policies, and tools.
  • Provide ongoing unit space support including record keeping, document management, database maintenance, quality assurance and responding to inquiries to ensure a positive customer service experience.
  • Maintaining a high level of knowledge concerning the membership database (iMIS) to access information and generate reports.
  • Apply organizational policies regarding inclusivity to content, member communication and customer service.

You are the ideal candidate if you have: 

  • A relevant post-secondary degree/diploma in a related field of study or have equivalent experience (e.g., Volunteer Management, Event Planning, Social Sciences, Business Administration).
  • 2+ years’ experience in a customer service-related role.
  • Proven customer service and relationship management skills.
  • Exceptional written and verbal communication skills and strong independent work skills.
  • Comfort with ambiguity and working in a fluid, fast-paced environment.
  • Able to solve problems and manage details.
  • Demonstrated experience working under pressure and multiple tight deadlines.

Assets

  • Knowledge of/experience with Guiding.
  • Experience working with a diverse population of volunteers within the non-profit sector.
  • French language skills/fluency (and any other language spoken in Canada).

If this sounds like you, apply today! Submit a cover letter and resume (as one file) to: Lovely Batallones – Talent Acquisition Specialist via e-mail  [email protected]girlguides.ca.

Applications will be accepted until the position is filled.
Kindly reference the position title in the subject line of your email message.
Submissions without a cover letter will not be considered.

GGC-GduC is committed to diversity, equity and inclusion.  We value a recruitment and selection process that is inclusive and barrier-free, and we encourage applications from people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities
and other equity seeking groups.

Upon request, Girl Guides of Canada-Guides du Canada will make available reasonable accommodations for persons with disabilities during the recruitment process. Accommodation requests should be made in advance to People and Culture at [email protected]girlguides.ca. 

We thank all candidates for their interest. Only those selected for an interview will be contacted.